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Questions & Answers

 

Is there an internet connection in the studio?

• The studio has fiber-optic internet with upload and download speeds of up to 100 Mbps.

• You can connect via Wi-Fi or an Ethernet port.

• The network name and password are posted on the board in the studio.

 

Can we park at the studio?

• We have parking for 4 vehicles at the studio.

• The parking area is suitable for vehicles up to the size of a Volkswagen Transporter.

• Large trucks cannot park on the premises, but they can come for loading and unloading.

• Additional parking is available on the side streets around the studio.

 

Can we load and unload equipment?

• There is step-free access for loading and unloading equipment and accessories.

• As the loading area is shared with all residents of the building, loading and unloading must be completed within 20 minutes, after which the vehicle must leave the area.

 

What are the cleaning terms?

• The studio is handed over clean and must be left in the same clean condition.

• If your crew does not include someone responsible for cleaning, the daily fee for our cleaning team is added to the budget.

 

How does prop usage work?

• Use of the studio’s main props is included in the rental fee.

• Special props are not included in the rental fee and are charged separately.

• You can book an appointment to select your props in advance. Props that were not selected are not used during the shoot and stay in the cupboard.

• Any damage to props or studio decor is invoiced at its current value on the day the damage occurs.

 

Do we need a kitchen assistant during the shoot?

• Yes. Your production crew must include a kitchen assistant to support the chef throughout the shoot.

 

What are your rental hours and overtime rates?

• Our rental hours are 07:00–19:00.

• Every hour outside these hours is charged as overtime at 2,000 TL + VAT per hour.

• Please inform the studio manager in advance if you need to extend your booking.

• Rentals are full-day or half-day only; hourly rental is not available.

 

What is your cancellation policy?

• Cancellations made less than 7 days before the rental date are charged 50% of the rental fee.

• Cancellations made less than 24 hours before the rental date are charged 100% of the rental fee.

 

How is payment made?

• The rental fee is paid in cash no later than one day before the studio check-in.

• A rental agreement is signed before the studio is used.

 

Is there a refrigerator in the kitchen studio?

• Yes, we have a 680-liter stainless steel Arçelik refrigerator.

 

Can I send my products to you before the shoot?

• Yes, you can send your products to us up to one week before your shoot date.

• A daily storage fee is charged depending on the size, weight, quantity and cooling requirements of your products. If you need storage, please let us know in advance.

 

Are pets allowed?

• Of course! Your furry friends are welcome.

 

Can I use one of the kitchens as a service kitchen?

• Yes, you can.

 

Is smoking allowed?

• Smoking, including e-cigarettes, is strictly prohibited in all studio areas. You may smoke outside, in front of the entrance.

 

Do you offer discounts for multi-day bookings?

• Depending on the type of shoot, we may offer discounts on our standard rates. Please ask us for details.

 

Is there a supermarket near the studio?

• Yes, most well-known supermarket chains are located very close to the studio.

 

Is it safe to leave our cameras, lights and equipment at the studio?

• Our studios are monitored 24/7 by internal and external cameras. Both studios are equipped with burglar alarms, shutters and iron security bars.

 

Should we let you know in advance if our shoot will run past rental hours?

• Yes. Please share your shoot plan, the hours you will use, the props you selected from our catalog and any expected schedule extensions in advance. Extensions that are not communicated may push your shoot to the following day.

 

Do we need to tell you in advance what we will shoot and bring?

• Yes. Please tell us in advance what will be shot, which materials and equipment you will bring and any changes you plan to make in the studio. Any material damage caused by major last-minute changes is charged to the client.

 

Thank you!

Studio Food Room Rental Team

Privacy Policy & KVKK

Q&A

Contact

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Fahrettin Kerim Gökay Cad. Ebru Sokak, Manolya Apt. No: 3A–3B, Feneryolu, Kadıköy, Istanbul

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